If the export is in H.264 or HEVC format, then try deselecting the Enable hardware accelerated encoding and decoding (requires restart) option in Edit Preferences Media (Win) or Premiere Pro Preferences Media on macOS. Open the project with the issue in Adobe Premiere Elements. Save your original project, and create a copy of it called test by choosing File Save As and renaming the project test. In the test project. I have tried everything I could think of, but Premiere keeps failing to export my project, to either h.264 or h.265 (screenshot below) My footage is from a Nikon D5200, and they are.mov files. When I export my footage out of Premiere I noticed that none of my color correction was applied to the final exported video.
- Labels missing in Project panel.
- Marquee selection does not select all the clips until the marquee touches the top of the track.
Undocked panels cause keyboard shortcuts to stop working. Update to the latest version of Premiere Pro to get the fix for this issue.
- Issue: Unable to use assets in Creative Cloud Libraries on launching Premiere Pro.
Workaround: Follow the steps in this article to work around this issue. - Issue: Keyboard shortcuts and drag and drop functionality may not work if the panels are undocked, or if the workspace is split across multiple monitors.
Workaround: Dock panel or reset workspaces. For more information, see this community forum post. - Issue: Unable to launch Premiere Pro if Trend Micro Internet Security is running on Windows 10 operating systems.
Workaround: Follow these steps to work around this issue:- Open trend micro, and click device.
- Click Configure in security settings.
- Click the exception list.
- Press + Add.
- From the popup box, go to This PC > C: > program files > Adobe > premiere pro 2020 >premiere pro 2020.exe.
No warning dialog for unlicensed Stock Audio in Adobe Media Encoder.
- Issue: Premiere Pro displays preview artifacts on Program monitor when using Lumetri onsystems using NVIDIA GPUs with newer Studio/Game Ready drivers. The issue has been reported on multiple GPUs and GTX 1080 Ti running on latest Game Ready driver 451.48.
Workaround: Upgrade to the NVIDIA studio driver v451.77.
- Issue: Premiere Pro displays green horizontal lines in the Program monitorwith Intel drivers 8280 and 8336.
Workaround: Roll back to the older Intel drivers.
Issue: There is unpredictable behavior with Adobe Stock media contained in shared Creative Cloud Libraries. Stock media that has been licensed and shared by a collaborator may not appear as licensed to fellow collaborators, it may appear as media offline, or it may not appear at all in the shared library or sequence when other collaborators open the project and the shared library.
Workaround: Try closing and opening the project, or closing and relaunching Premiere Pro.
Low-level exception errors in the following areas with GPU-rendering enabled:
- Auto Reframe: Errors occur when using the nested clip option. Auto reframe works fine, so you can simply ignore these errors.
- Legacy Title: To workaround this issue, make sure you use software rendering in File > Project Settings > General.
- From Premiere Pro v 13.1.5 onwards, in rare instances, users are unable to open the Finder when using File Import. This issue is due to Calatina-specific behavior when macOS default security settings have been altered. Please contact tech support for assistance.
Adobe Premiere Export Error 1
- Issue: On launch, Premiere Pro is blocked by trend micro on Windows 10.
Workaround: To fix this issue, do the following:
1. Open trend micro and click Device.
2. In the security settings, click Configure.
3. Click Exception list.
4. Press +add.
5. From the popup box, go to This PC > C: > program files > Adobe > premiere pro 2020 >premiere pro 2020.exe.
- Issue: Premiere Pro takes a long time to import screen recorded files (OBS files).
Workaround: Try transcoding the files using a third party app and then import the transcoded files in Premiere Pro. - Issue: Learning panel can display upper half of workspace as black.
Workaround: Revert to a saved layout.
- Issue: When trying to edit text in essential graphics, certain Japanese fonts change to Chinese fonts.
Workaround: Switch to Japanese font manually. - Issue: Remote desktop access of Premiere Pro and Adobe Media Encoder with Windows 10 version 1903 can hang when focus is changed.
Workaround: A) Do not use remote desktop OR B) set Remote Desktop Audio preference to 'no audio'. This option results in no audio being heard through the Remote Desktop. - Issue: Premiere Pro may fail to import or show an importer error on some Windows 10 (build 1809) configurations.
Workaround: Close and restart the Premiere Pro application. Upgrade to Windows 10 (build 1903) or later. For more information, see Premiere Pro fails to import on certain Windows 10 configurations. - Issue: Incorrect default position for project panel in 14.0, it opens as a small box in upper left corner of Premiere Pro.
Workaround: Use 'reset to saved layout', which places the panel correctly. Then to persist the layout, save the project. - Issue: AJA desktop preview is not drawing properly during capture after updating to Premiere Pro 14.0.
Workaround: Make sure you update to the latest AJA driver. - Issue: EDLs created in previous versions of Premiere Pro have incorrect audio levels when those EDLs are imported into Premiere Pro 14.0. EDLs created in Premiere Pro 14.0 are also incorrect.
Workaround: Use an earlier version of Premiere Pro for import and export of EDLs. - Issue: Output to second monitor when Disable video output when in the background is unchecked on macOS
Workaround:
1. Turn off the second display in the playback preferences, click Ok.
2. Reopen Playback Preferences and turn the second display back on and click Ok.
Or move the main Premiere Pro window to partially be on the second screen and then back to the Main screen only. - UI errors appear if you use obsolete effects with Premiere Pro using Dark mode on macOS. For more information, see UI errors when using obsolete effects in Premiere Pro on macOS Dark Mode.
- Copying Motion Graphics Templates to Creative Cloud Libraries from the Essential Graphics panel fails if there are no video thumbnails present.
More like this
Adobe Premiere Export Error Code 5
Adobe authorware download. While importing certain MP4 and MOV files, you may encounter the ‘The file has no audio or video stream' error in Adobe Premiere Pro. This error can occur due to various reasons, including unsupported file type or missing codecs.
However, irrespective of the reason, you can still fix this error in Windows with some workaround.
In this article, we show you how to fix the file has no audio or video streams error in Adobe Premiere Pro on Windows.
Workaround: Roll back to the older Intel drivers.
Issue: There is unpredictable behavior with Adobe Stock media contained in shared Creative Cloud Libraries. Stock media that has been licensed and shared by a collaborator may not appear as licensed to fellow collaborators, it may appear as media offline, or it may not appear at all in the shared library or sequence when other collaborators open the project and the shared library.
Workaround: Try closing and opening the project, or closing and relaunching Premiere Pro.
Low-level exception errors in the following areas with GPU-rendering enabled:
- Auto Reframe: Errors occur when using the nested clip option. Auto reframe works fine, so you can simply ignore these errors.
- Legacy Title: To workaround this issue, make sure you use software rendering in File > Project Settings > General.
- From Premiere Pro v 13.1.5 onwards, in rare instances, users are unable to open the Finder when using File Import. This issue is due to Calatina-specific behavior when macOS default security settings have been altered. Please contact tech support for assistance.
Adobe Premiere Export Error 1
- Issue: On launch, Premiere Pro is blocked by trend micro on Windows 10.
Workaround: To fix this issue, do the following:
1. Open trend micro and click Device.
2. In the security settings, click Configure.
3. Click Exception list.
4. Press +add.
5. From the popup box, go to This PC > C: > program files > Adobe > premiere pro 2020 >premiere pro 2020.exe.
- Issue: Premiere Pro takes a long time to import screen recorded files (OBS files).
Workaround: Try transcoding the files using a third party app and then import the transcoded files in Premiere Pro. - Issue: Learning panel can display upper half of workspace as black.
Workaround: Revert to a saved layout.
- Issue: When trying to edit text in essential graphics, certain Japanese fonts change to Chinese fonts.
Workaround: Switch to Japanese font manually. - Issue: Remote desktop access of Premiere Pro and Adobe Media Encoder with Windows 10 version 1903 can hang when focus is changed.
Workaround: A) Do not use remote desktop OR B) set Remote Desktop Audio preference to 'no audio'. This option results in no audio being heard through the Remote Desktop. - Issue: Premiere Pro may fail to import or show an importer error on some Windows 10 (build 1809) configurations.
Workaround: Close and restart the Premiere Pro application. Upgrade to Windows 10 (build 1903) or later. For more information, see Premiere Pro fails to import on certain Windows 10 configurations. - Issue: Incorrect default position for project panel in 14.0, it opens as a small box in upper left corner of Premiere Pro.
Workaround: Use 'reset to saved layout', which places the panel correctly. Then to persist the layout, save the project. - Issue: AJA desktop preview is not drawing properly during capture after updating to Premiere Pro 14.0.
Workaround: Make sure you update to the latest AJA driver. - Issue: EDLs created in previous versions of Premiere Pro have incorrect audio levels when those EDLs are imported into Premiere Pro 14.0. EDLs created in Premiere Pro 14.0 are also incorrect.
Workaround: Use an earlier version of Premiere Pro for import and export of EDLs. - Issue: Output to second monitor when Disable video output when in the background is unchecked on macOS
Workaround:
1. Turn off the second display in the playback preferences, click Ok.
2. Reopen Playback Preferences and turn the second display back on and click Ok.
Or move the main Premiere Pro window to partially be on the second screen and then back to the Main screen only. - UI errors appear if you use obsolete effects with Premiere Pro using Dark mode on macOS. For more information, see UI errors when using obsolete effects in Premiere Pro on macOS Dark Mode.
- Copying Motion Graphics Templates to Creative Cloud Libraries from the Essential Graphics panel fails if there are no video thumbnails present.
More like this
Adobe Premiere Export Error Code 5
Adobe authorware download. While importing certain MP4 and MOV files, you may encounter the ‘The file has no audio or video stream' error in Adobe Premiere Pro. This error can occur due to various reasons, including unsupported file type or missing codecs.
However, irrespective of the reason, you can still fix this error in Windows with some workaround.
In this article, we show you how to fix the file has no audio or video streams error in Adobe Premiere Pro on Windows.
Steps to fix The file has no audio or video streams error
1. Rename the video file MPGE / MOV
The first and simple solutions seem to be changing the video file extensions. I fixed the issue by renaming my MP4 video file to MPEG format. However, you can also try MOV format if changing the extension to MPEG format does not work.
Frame Creation Error Adobe Premiere
Here is how to do it.
- Open File Explorer.
- Navigate to the folder where the problematic video is saved.
- Right-click on the file and select Rename.
- Rename the file to .MPEG or MOV format. For example, if your file name is samplevideo.MP4, then rename it to samplevideo.MPEG.
- Try importing the renamed video to your Adobe Premiere Pro timeline and check if the issue is resolved.
2. Use Windows Photos app to encode video
If the issue persists, try encoding the video using the built-in Windows 10 Photos app. Trimming and saving the video from the Windows 10 Photos in MP4 format seem to have resolved the issue for many users.
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- Open File Explorer and navigate to the folder with the video.
- Right-click on the video file and open it with the Photos app.
- In the Photos app, click the Edit and Create option.
- Select Trim from the menu.
- Now you have to trim a few seconds of the video.
- Simply drag the slider a little, and that should be enough.
- Click on Save as (top right corner).
- Enter a name for the file and then click Save.
- Once the file is exported, import it to Adobe Premiere Pro.
- The MP4 file should now import without the file has no audio or video streams error.
3. Install the QuickTime app
Adobe Media Encoder Error 3
If you are experiencing this error particularly with the MOV file, try installing the QuickTime app on Windows to see if that resolves the error.
Adobe Premiere Export Error 3
- Download the latest version of the QuickTime app from the official website.
- Install the QuickTime app.
- Once installed, restart the computer. It is important to restart the computer to apply the changes.
- After the restart, open Adobe Premiere Pro.
- Drag and drop the MOV file with the error and check if the error is resolved.
If the issue persists, try clearing the Adobe Premiere Pro cache database. Here is how to do it.
- Launch Adobe Premiere Pro.
Go to Edit and select Preferences > Media. - Under Media Cache Database, click the Clean button.
- Click OK.
- After the Database is cleared, restart Adobe Premiere Pro.
The file has no audio or video streams error in Adobe Premiere usually occurs due to incompatible file formats. While the error can be resolve by installing QuickTime or changing the file extension, try other steps listed in this article, if necessary.